Which of the options best describes you?
Receiver
Are you waiting for parcel delivery?
Sender
Do you send parcels via the Packeta mobile app?
E-shop
Do you have a question for Customer Service and are you a client registered with an ID number (using the web interface)?
Pick-up point
Are you the operator of a pick-up point (including Z-BOX) of Packeta?
I want to claim a parcel
Delivery failed? We will solve the complaint together in a few clicks.
I have another question
Didn't we hit either of those options? Let us know what we can help you with.